Conference Policies

Cancellation Policy

Cancellation Policy



  • Cancellations on or before July 31, 2018, receive full refund less a $50 administration fee.

  • Cancellations between August 1, 2018 and August 31, 2018, receive a 75% refund.

  • Cancellations after August 31, 2018 based on documented personal emergencies or health problems will receive individual refund consideration.

  • Substitutions always welcome.


Refund Policy


All refunds to be issued for cancellation, overpayment, or any other reason will be issued at the completion of the HERO Forum.